CUTTLE CORE
Frequently Asked Questions
Everything you need to know about The Cuttle Hood, from how it works and what it’s made from to sizing, care, shipping and returns.
About The Cuttle Hood
What is The Cuttle Hood?
The Cuttle Hood is a wearable adult hooded towel and changing poncho designed for drying off, getting changed and staying covered after a swim. It can also be opened out and used as a beach towel, then packed away when you're ready to leave.
Can I use The Cuttle Hood as a normal beach towel?
Absolutely. Open it out and use it on the sand or over a beach chair when you want somewhere to sit, lie down or dry off.
Can I change underneath The Cuttle Hood?
Yes. The roomy poncho shape gives you plenty of coverage and space to change out of wet swimwear underneath.
Is The Cuttle Hood suitable for everyone?
The Cuttle Hood has a relaxed, roomy fit designed to give you comfortable coverage while changing and wearing it after a swim. See our size guide for measurements and fit details.
How does The Cuttle Hood pack away?
When you're finished with it, The Cuttle Hood folds into its compact carry form so it's easier to pack into your beach bag or take with you.
Does The Cuttle Hood have pockets?
Yes! The pocket gives you somewhere to keep small essentials such as your phone or keys while you're wearing it, so you never have to worry about losing your things or leaving them in a locker.
Material and Care
What is The Cuttle Hood made from?
The Cuttle Hood is made from 88% polyester and 12% polyamide microfiber. The fabric is soft, lightweight and designed for repeat beach days.
Is The Cuttle Hood quick-drying?
Yes. The lightweight microfiber fabric is designed to dry quickly between swims.
How do I wash The Cuttle Hood?
Follow the care instructions supplied with your Cuttle Hood.
Sizing
What size is The Cuttle Hood?
The Cuttle Hood has a relaxed, roomy fit designed to give you plenty of space and coverage for changing underneath. Please refer to our Size Guide for the full measurements.
Does The Cuttle Hood fit everyone?
The Cuttle Hood is designed with a generous fit, but one size won't necessarily suit every body in the same way. Check the measurements in our Size Guide before ordering if you're unsure.
Shipping
How long does shipping usually take?
Shipping times depend on your location and the delivery method selected at checkout. For current delivery estimates, please see our Shipping page.
Can I change my shipping address after placing an order?
If you need to change your delivery address, contact us as soon as possible with your order number. We'll do our best to help, but we can't guarantee an address change once an order has been processed or shipped.
How can I track my order?
Once your order has been shipped, we'll send you a shipping confirmation with tracking information so you can follow your delivery.
Returns
What is your return policy?
If you'd like to return The Cuttle Hood, please see our Returns Policy for information about eligibility, timeframes and how to arrange your return.
Can I exchange my Cuttle Hood?
Please see our Returns Policy for information about exchanges and the options available for your order.
Still Have a Question?
If you can't find what you're looking for, get in touch and we'll be happy to help.
